How un-United Airlines of them

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The couple’s travel agent, Becky Stephenson, said they were switching off their mobile phone when they noticed a missed call from their son-in-law.

“They were taxiing on the runway when they got the text message saying their grandson was in intensive care and they needed to get there,” said Stephenson.

The couple informed the crew, who spoke to the captain, who then turned the plane back to the boarding gate, Stephensons said.

At the same time, the airline staff arranged to get the couple’s baggage and assisted them back through the airport… More at The Star.

Inspiring story despite the very sad conclusion.

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