Why I’ll Never Use FEDEX Again to Ship My Photo Gear

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If my gear showed up on Tuesday, June 6th, that meant all my gear would show up after my workshop was finished. Basically, I was screwed. I immediately called up FEDEX. They told me it was my mistake. That I had shipped it incorrectly. First, they told me that I didn’t meet the deadline. Then they told me that I did meet the deadline but that I was in the wrong line…in a FEDEX Express line. Then they said I was in the right line but that I shipped it business delivery…which I did not. And that the package wouldn’t be there until the Tuesday, June 6th by the end of the day. I asked to speak with a supervisor and was told that I couldn’t speak with a supervisor and that there was nothing that they could do for me. WTF? I wasn’t having any of that. So I call up the facility for where it was shipped from and was able to get a manager on the line, and this is what I learned…. More here.

Hard not to notice an article like this.

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