Fitbit Versa after a few weeks: multiple problems remain

I posted the below on the Fitbit community yesterday in this thread

OK, I wore my Versa on my left wrist (synced to my iPhone as non-dominant wrist) and a Charge 2 on my right wrist (synced to my wife’s iPhone as dominant wrist)

22 floors on Versa / 8 on Charge 2
12.356 steps on Versa / 11,866 on Charge 2

I then swapped wrists the next day-

16 floors on Versa / 5 on Charge 2
9,328 steps on Versa / 9,112 on Charge 2

I then used my wife’s Versa instead of mine to see what would happen-

14 floors on Versa / 5 on Charge 2

So, my wife’s Versa is broken and needs returning and presumably so is mine?

Or maybe my Charge 2 is faulty. Although when I wake up and drive to work it will show 0 floors whereas the Versa can show quite a few at times when I have been driving or walked on flat surfaces.

I believe that the Versa is ‘broken’ at floor tracking and with steps at times as well. When I have the time I will post all of the results with screenshots to prove what is happening, but some of the excuses being made don’t make for a tracker that is accurate.

The obvious answer is that Fitbit needs to fix the Versa, and possibly the Ionic as well because that also over-counted floors for me.

Too many people are seeing inaccurate floor counting with the Versa and it seems to be over counting steps as well.

Add to this the quite dreadful setup for moving music to the device and the archaic way it handles watch faces (only one face stored on the watch at a time and various problems keeping registration intact) you start to believe that the company rushed the release of the product.

For all of the positive parts which include a great design, decent battery life and an overall good feeling there are areas where the company cannot compete with Apple.

It leaves me stuck using a product that does most of what I need in terms of fitness and of course it works perfectly with the Fitbit app, but having used an Apple Watch I feel that it could be improved somewhat.

Then again, that would be like expecting Microsoft, Samsung and the rest to match Apple in terms of hardware and software integration. It just won’t happen.

And sadly it looks as though Apple taking fitness seriously on the Apple Watch won’t happen either.

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