Now this is how you do support

I emailed the developer of Step It Up to ask a couple of questions regarding how it works on the Apple Watch Series 4. It is the first app I have found that feels as if it could replace the Fitbit system for me and at an extremely competitive price. Anyway, I waited a couple of days and received the following which is personal, information and enthusiastic. How often do you see that?

Hi Shaun,

I’m sorry for my late response to your email you sent over the weekend, I’m a graduate student studying clinical psychology and still getting adjusted to the new semester.

Thank you for the kind words regarding Step It Up, I’m glad to hear that you like it. I’ve heard from a number of users that Step It Up really helped them transition from the Fitbit to the Apple Watch. Step It Up does have support for most of the complications supported by the old Apple Watches, I’m putting the finishing touches on the complications for the Series 4. Please keep an eye out for an update around the end of this week or over the weekend. If you use any of the other faces besides the infograph faces you’ll see Step It Up in the complication menu.

In regards to the kg – pounds bug, I am aware of a bug causing them to switch from time to time. I just implemented a new way where the kg/pounds would be set automatically for the user based on their region, but it seems to be causing a lot of issues for users who use kilograms.

Please let me know if there is anything else I can do for you.

Best wishes,
Casey

The app is available here and trust me, it is well worth a download and a subsequent purchase.

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