As eBay sees that the package has been delivered to the postal area, it assumes it was received and issues a refund. The problem is, Royal Mail’s tracking does not include the full address, just the postal town. We believe this loophole is being exploited by scammers… More here.
I don’t sell on eBay anymore. From countless people messaging to offer silly amounts for items to people who return a different item to so many other problems, it is no longer worth it for sellers. Buyers can literally do what they want.